August 20 | Continuous Improvement

Topic: Continuous Improvement: What’s working? What’s not? What’s next?

Summary: The DOJ defines the capacity to improve and evolve as a hallmark of an effective compliance program. During this session, our panel will explore the evolving landscape of compliance programs and how companies are making incremental, but meaningful, data-driven upgrades in the spirit of “continuous improvement”.

• How to measure success: Data is powerful when it comes to identifying and planning improvement efforts. But where does that data come from? Ideally, this type of data collection should be an ongoing effort, not a one-time effort. Our panelists will suggest a few channels that most programs have access to but are not using for data collection specifically right now.
• Interpreting results: Data by itself is only part of the puzzle — thoughtful interpretation and analysis is critical, and it requires real compliance expertise. Our panelists will share what they have seen work best across the compliance community, and ideas for new and innovative approaches.
• Incremental improvement opportunities: As you devise improvement efforts, a focused and incremental approach is best. Our panelists will share insights on focus areas, how to make progress, not sweeping changes, and finally treat ongoing improvement as a series of experiments that you watch and measure again to see if and how they are working. Spoiler alert: some will, some won’t — but its better to frame it this way then spend a lot of time gaining buy-in from leadership and others on the wrong approach.

Learning Objectives:

Date & Agenda: Wednesday, August 20, 2025 | 11:30 a.m. – 1:00 p.m.

• 11:30 AM: Welcome & Introductions
• 11:35 AM: Panel
• 12:35 PM: Open Q&A
• 12:55 PM: Closing
  Please note: CEU’s are awarded for program run time, not including lunch or networking.

Audience: This event is open to all compliance & ethics professionals.

Location: This is a virtual program conducted on the Zoom platform. Access link will be provided to registrants with their order confirmation.

CEU/CLE: We are happy to provide up to 1.3 credits for SHRM. This education activity has been submitted to the Compliance Certification Board (CCB)® and the GA Bar is currently pending their review for approval of CCB CEUs (SCCE) and CLEs (GA Bar). Additionally, participants can request a participation certificate to use to self-submit for other professional development credits, including CPEs with the GA State Accountancy Board. Credits will be issued based on actual run time and attendance.